New Age Customer Experience
Raman Adlakha, Director - R&D, Avaya
Forget Acquisition; Win Your Current Customers First
Charles Rosenblatt, CCO, Hyperwallet Systems
How Digitally Versatile Are We?
Samir Duggal, VP, Symphony Teleca
TATA BSS: Simplifying CX and BPM
CIOReview Team
Moving Beyond Software Development
Bev Crair, VP, Strategic Software Initiatives, Intel Corporation
What Does Team Size Mean for QA
Sanjay Zalavadia, VP, Client Services, Zephyr
Enterprise Storage: Turning Data into Intelligence
In conversation with Vivekanand Venugopal, VP & GM - APAC, Hitachi Data Systems
Microservices and the Evolution of Service-Oriented Architecture
Mike Piech, VP & GM Middleware, Red Hat
Getting your QA team to think from a customer's perspective
Sanjay Zalavadia, VP Client Services, Zephyr
CIO Viewpoint
Manage the Customer Service with a Human Touch!
By Monish Gakhar, IT Head, GEMS
The Future of IT Belongs to the Customer
By Warren Neuburger, CIO and EVP, PGi
ERP Systems Evolving to Improve Business Agility
By Abhrasnata Das
CXO Insights
Embedding Security as a part of SDN system
By Subhasish Gupta, Country Manager - India & SAARC, Allied Telesis
Emotional Intelligence And Customer Retention:...
By Keshav Arora, Senior Director, Global Design Studio, Brillio
Importance of Integrating LMS with Enterprise...